Frequently
Asked Questions

Getting started is simple! Visit our contact page to fill out a consultation form, and one of our medical tourism specialists will contact you to discuss your healthcare needs and how our services can benefit you.

Tebab specializes in a comprehensive range of medical tourism services, including dental procedures, dermatology treatments, ophthalmology services, plastic surgery, bariatric surgery, fertility treatments (IVF), and andrology services with top-tier specialists in Egypt.

Yes, we provide a complete array of travel and accommodation support, including hotel bookings, airport transfers, and multilingual personal assistance during your medical visits to ensure a seamless experience from Saudi Arabia to Egypt.

All our partner doctors are board-certified specialists with extensive experience. We maintain Saudi-grade medical standards through our partnership with Governile and provide continuous oversight to ensure you receive world-class healthcare throughout your journey.

Before your treatment, our team will work closely with you to understand your insurance coverage and assist with any necessary pre-approvals to ensure that your services are covered. We provide detailed documentation to support insurance claims.

If you have any post-treatment questions or concerns, our customer service team is here to assist 24/7. You can reach us via our contact page and we will provide continuous support throughout your recovery.

Our multilingual team speaks both Arabic and English fluently, ensuring clear communication throughout your medical journey. We understand the cultural nuances of both Saudi and Egyptian healthcare systems to provide culturally sensitive care.

For any cancellations, please refer to our terms and conditions. We recommend contacting our support team as early as possible to navigate the cancellation process smoothly and understand any applicable fees.