Legal terms governing your use of our medical tourism platform and the services we provide.
Terms governing platform usage and service delivery
Understanding our platform and service terms
By accessing and using Tebab's medical tourism platform, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not use our services.
Tebab operates as a medical tourism facilitator, connecting patients with accredited healthcare providers. We do not provide medical services, treatments, or healthcare advice directly.
Your obligations when using our platform
Maintain the security of your account credentials and notify us immediately of any unauthorized access.
Provide truthful, accurate, and complete information about your medical history and requirements.
Use our platform only for lawful purposes and in accordance with applicable laws and regulations.
Interact respectfully with our team, healthcare providers, and other platform users.
Important limitations on our liability and services
Our services are limited to facilitation and coordination. We are not responsible for medical outcomes, treatment results, or decisions made by healthcare providers. Medical care quality is the responsibility of the chosen healthcare facility and professionals.
To the maximum extent permitted by law, Tebab shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform or services.
Financial terms and cancellation policies
Payment terms vary by service and healthcare provider. All fees and payment schedules will be clearly communicated before service confirmation.
Cancellation policies depend on individual healthcare providers and booking terms. Refund eligibility varies by timing and circumstances.
We may update these Terms & Conditions periodically to reflect changes in our services or legal requirements. Continued use of our platform after updates constitutes acceptance of the revised terms. We will notify users of significant changes through email or platform notifications.
Contact our legal team for clarification on any aspect of these Terms & Conditions or if you need assistance understanding your obligations.
Contact Legal Team